ShiftOps. Plan coverage, then assign the work.
Compare demand from events and tasks with planned shifts and confirmed staffing. Find gaps by time and role, then distribute work to the people on duty.
For operations managers, shift planners and team leads.
Limited pilot and early access.
This workflow is not available in the playground yet. Explore the example on this page or request an intro.
Request a 30-minute intro by emailFrom channel workload to a named person.
Explore five channels, compare planned shifts with hourly demand, then select a person and assign event work. The example keeps shift coverage and task responsibility separate.
See the events Playout is responsible for.
Bring the events for your channels into one list. The work belongs to Playout before a person is assigned.
| Channel | Event | PGM |
|---|---|---|
| Channel 1 | Göteborg – HäckenPlayout · Person not assigned yet | 18:00 – 20:00 |
| Channel 2 | Evening newsPlayout · Person not assigned yet | 18:00 – 21:00 |
| Channel 3 | Tennis livePlayout · Person not assigned yet | 19:00 – 22:00 |
| Channel 4 | Örgryte – AIKPlayout · Person not assigned yet | 19:00 – 21:00 |
| Channel 5 | Studio livePlayout · Person not assigned yet | 19:00 – 22:00 |
Plan for the group. Assign from the shift.
An event task can belong to Playout before a person is named. Shift coverage and the responsibility for each event remain distinct.
- Shift planner
- Compare planned shifts with the work coming from events and tasks. Identify hours that need more coverage.
- Team lead
- Select a person on duty and assign the current event work. The person’s colour and initials make responsibility visible.
- Person on duty
- See the event work assigned to you within your shift. The assignment stays connected to its event and customer delivery.
Staffing and workload in more detail
Open a topic for more detail.
Workload calculation
Trace staffing requirements back to events and tasks, so each capacity decision has a clear operational basis.
Shift overview
Review shift patterns by day and week, with planned positions and confirmed staffing visible together.
Staff availability
Check who may be able to cover a position before offering work. Keep availability and shift confirmation distinct.
Operational work assignment
Give people on duty clear event and task responsibilities, so teams can see who handles each part of the work.
Gap detection
Find uncovered demand by time, role or team, and see where surplus capacity could help with replanning.
Capacity planning
Compare demand, planned capacity and confirmed staffing across periods, so missing positions and outstanding responses remain visible.